Frequently Asked Questions
Everything you need to know about shopping with jentestore.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.
Do you ship internationally?
Yes, jentestore ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location.
How do I ensure I pick the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout.
Are your garments ethically sourced?
At jentestore, we prioritize sustainability. We partner only with manufacturers who adhere to fair labor practices and use high-quality, durable materials.